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  Non-Stop Travel   •  1350 South King St., Suite #320  •  Honolulu, HI 96814  •  Ph: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-free: 1-800-551-1226
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 Cruise Questions & Answers
 

"Booking & Payment"

What's an option?
Taking an option is cruise line lingo for reserving space on a particular date, ship, and category. It may involve reserving a particular cabin. For the duration of the option, you have locked in a particular rate for what it is you have reserved. It is in fact the only way to assure that the price and space you have been quoted will still be good 5 minutes from now (yes, I've simplified by ignoring groups for the moment). When the space is reserved with the cruise line, your agent is given two dates: the option date and the final payment date. If the cruise line does not receive your deposit by the option date, their computer will automatically cancel your reservation. Usually a cruise line will give a 5-7 day option for a cruise far enough in the future. If it is for a sailing date next week, you might only get a 3 hour option.

How Do I Pay For My Cruise?
There are two basic ways to pay for your cruise: credit card or check. We find that about 95% of our clients like to pay their cruise deposit and final payment with a credit card. The payment information is relayed to the travel agent who then turns around and phones it into the cruise line (it should be the cruise line that debits your credit card, not the travel agency).

Paying by check is a bit more complicated and risky. Cruise lines only accept checks written by a Bonded & Licensed Travel Agency. This means that your travel agent must first deposit your check into their own account, and then write a check to the cruise line. Because options are a maximum of 7 days, timing becomes an issue. Many banks require 3 days or more for an out of state check to clear (funds to actually become available). In order to not lose your booking because of the option expiring, your travel agent will usually require you to pay with a Bank Cashier Check or Money Order, and send it by overnight or priority mail.

When Are Cruise Payments Due?
The deposit for your cruise is due at the time of booking. For a 3 or 4 day cruise the deposit required is usually around $100 per person. For a 7 day or longer cruise, the deposit is usually $250 per person. Alaska, Panama Canal, and other parts of the world outside of the Caribbean sometimes require higher deposits, with $300 - $450 per person being common. Each passenger, whether child or adult, is subject to the deposit requirement. Thus, if you are traveling alone on a 7 day cruise your deposit due might be $250. If sailing with your spouse and two children, the deposit usually quadruples to $1000.

The balance due, or final payment, is usually due 70 days before sailing for a 7 day or longer cruise. Some shorter cruises allow final payment to be delayed until 45 days prior to sailing. Since the due date is when the funds are due in the hands of the cruise line, expect your travel agent to request payment up to two weeks in advance of the official final payment date. This is especially true if paying by check.


 
 
 
Non-Stop Travel  •  1350 South King Street, Suite 320  •  Honolulu, Hawaii, 96814
Phone: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-Free: 1-800-551-1226

Our Office Hours (Hawaii Standard Time): Monday - Saturday: 8:30 a.m.- 5:00 p.m.

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Page last modified: 5/28/2010 9:04:44 PM