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  Non-Stop Travel   •  1350 South King St., Suite #320  •  Honolulu, HI 96814  •  Ph: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-free: 1-800-551-1226
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"Cancellation Penalties"

Penalties are assessed by the cruise lines if your cruise is cancelled too close to booking. The cancellation policy does vary by cruise line, so it is important that you understand exactly what this is. Like other Terms and Conditions related to your cruise, the cancellation policy is listed in the back of the cruise line brochure. Please review the Cruise Line's Terms & Conditions found on this website. 

For an average 7 night cruise, if you cancel before final payment is due (typically 71 days prior to sailing), there is no penalty. For no penalty to be assessed, your travel agent must cancel the cruise on your behalf in sufficient time. This means that you must give your travel agent sufficient time to process the cancellation. If you should miss the penalty free period and cancel your 7 night cruise 30 - 70 days prior to sailing, a penalty assessment of your deposit amount is typically assessed, this is usually $100-$450 per person. Cancel 29 days before sailing, and the ante goes up to 50% of the total cruise price, incl. port charges. Depending on the cruise line, cancellation somewhere between 3 and 14 days before sailing will result in a 100% penalty. Remember these numbers are just generalities, and your particular booking may have different terms. Please review the cancellation penalties in the Cruise Line Terms & Policies section of our website.

Lastly, it is important to understand that the cancellation penalty rules are contractual. No matter how sad your special case is, it is very unlikely any penalty terms will be waived by the cruise line. Even if you would like to re-book for a different sailing date, you almost always still pay the penalty. Cancellation due to illness, injury, and death is exactly what cruise cancellation insurance is for. All cruise lines offer the insurance for a fee, and all cruise lines highly recommend that you get some form of cruise cancellation insurance. Deciding to not get insurance and accepting the risk is a personal decision. But, accepting the risk and then trying to go back to the cruise line and plead a special case is much like trying to talk an Auto Insurance Company to retroactively give you collision damage coverage after you've had your auto accident.

 
 
 
Non-Stop Travel  •  1350 South King Street, Suite 320  •  Honolulu, Hawaii, 96814
Phone: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-Free: 1-800-551-1226

Our Office Hours (Hawaii Standard Time): Monday - Saturday: 8:30 a.m.- 5:00 p.m.

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Page last modified: 5/28/2010 9:06:56 PM