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  Non-Stop Travel   •  1350 South King St., Suite #320  •  Honolulu, HI 96814  •  Ph: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-free: 1-800-551-1226
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 Cruise Questions & Answers
 

"Cruise Insurance"

Cruise insurance is sometimes also called trip cancellation insurance or travel insurance. Cancellation insurance is not really a good name for it, since in addition to cancellation protection the insurance will usually cover emergency medical treatment, lost or delayed baggage, or trip delay. To understand what this is all about, you should also read the section of the FAQs on cruise cancellation penalties. When you cancel a cruise for a covered reason, the trip cancellation insurance coverage will reimburse you for the portion of your funds that the cruise line will not give back. If the cancellation occurs close to sailing, this is most likely the entire cost of your trip. Every policy is different, but valid covered reasons almost always must involve illness, injury, accident, or death. The person suffering the malady does not always have to be the traveler themselves, but could be a traveling companion or close family member as defined by the policy terms and conditions. It is important to understand that no insurance policy will cover cancellation expenses for business or personal reasons. Proof of covered cause usually requires producing either a doctor's letter advising against travel or a death certificate.

As important as the cruise cancellation coverage is, the health coverage is also vital. Most passengers have some form of health insurance such as an HMO or PPO. Check with your insurance agent, but we know of no policy that covers your health care expenses out of the country or on a cruise ship. The stakes here are high. Should a passenger develop a life threatening condition while at sea, a Medical Evacuation helicopter will be ordered to transport them to the nearest hospital. Typical expense for this is $10,000 which is covered by your cruise insurance. Also, foreign hospitals require payment in full before you are released if you do not have verifiable insurance. Less critical medical conditions that can be treated by the ship's doctors are usually covered if treatment is medically necessary or advised before the end of your cruise. Check your policy, but practically this means if you develop something that should be treated with antibiotics or slip and break a bone, you should be covered. If you need medication to help with seasickness, you are probably on your own

Trip delay insurance most commonly comes into play when you miss the sailing of the ship due to airline flight delays or cancellations. Many clients believe (falsely) that if you booked your air through the cruise line, you don't have anything to worry about. This is not true. Read your cruise document fine print, and you will see in black and white that the cruise line has no legal responsibility for the performance or lack of performance of any airline. Although there are other good reasons to book your flight through the cruise line, missed sailing reimbursement is not one of them. Typically the trip delay portion of a cruise insurance policy provides for a maximum amount of dollars to fly you to the next port where you may reasonably join the cruise. It is not unusual for this maximum amount to be $500 for the policy. This especially comes into play if you decide to purchase a family policy. For a single premium, this type of policy covers married couples and legal dependents traveling together. Although the premium may be lower than getting an individual policy for each passenger, you must weigh this against policy maximum coverage. For example, if a couple were taking an Eastern Caribbean cruise out of Miami and arrived so late to miss their ship, they would likely have to fly to San Juan to join the cruise. With a family policy they would have a total of about $500 for the two airline tickets, but with individual policies they would usually have twice the maximum coverage of the family policy. Again, please be cautioned that all policies are different, and you must take the time to read and understand the coverage that you personally are signing up for.

Lastly, we occasionally meet clients that decline the cruise insurance based upon the fact that "we never get sick." Unfortunately, even if this were true they fail to appreciate the possibility that they might be involved in something that is unavoidable. We have known clients that "never got sick" and: were involved in an unavoidable auto accident on the way to the port; or their car unavoidably broke down; or the airline they were scheduled to fly went on strike!

Premiums for cruise insurance are sometimes related to the total cost of the cruise, and sometimes not. A typical individual policy for a 7 day cruise has a premium of $89 - $150 depending on cruise and coverage.

 
 
 
Non-Stop Travel  •  1350 South King Street, Suite 320  •  Honolulu, Hawaii, 96814
Phone: (808) 593-0700  •  Fax: (808) 441-2404  •  Toll-Free: 1-800-551-1226

Our Office Hours (Hawaii Standard Time): Monday - Saturday: 8:30 a.m.- 5:00 p.m.

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Page last modified: 5/28/2010 9:06:51 PM